#33 – Brendon Sinclair’s Business Mix – 8 May ’06 – The Value of Customer Surveys

by Tailored Podcast on May 8, 2006

There are 2 ways to listen:

1. Use the player above to have the audio stream in now (it’s the one that says BS-Biz-Mix-2006-05-08)
2. Download the mp3 file below to play later, download to your mp3 player, etc

Click here to download and listen to Brendon Sinclair’s Business Mix Show # 33

Show Notes:

The Value of Customer Surveys

We have had a fantastic response to our survey with some really useful feedback. Thanks everyone for your contribution so far. Today we share the tools we use to conduct our online surveys, as well as some useful tips on getting a good response. We also discuss what you should do after the survey, something which even more important than doing the survey. Most importantly, you need to let your surveyees know that you appreciate their feedback, and explain what action you will take as a result of the survey.

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